2017 TPi Customer Satisfaction Survey
In order to provide our best service to our customers, we would like to know how our customer think of our product quality, delivery, service, and technology. We would like to ask a favor of our customers to fill in the survey below. All comments are highly appreciated.
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Company Name *
Date: *
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YYYY
Order Number/Invoice Number *
Q1. Product Appearance *
Not Pleased
Very Pleased
Importance *
Q2. Product Specification *
Not Pleased
Very Pleased
Importance *
Q3. Package Specification *
Not Pleased
Very Pleased
Importance *
Q4. Delivery On Time *
Not Pleased
Very Pleased
Importance *
Q5. Consistent with Order Quantity *
Not Pleased
Very Pleased
Importance *
Q6. Rush Order Performance *
Not Pleased
Very Pleased
Importance *
Q7. Prompt Response to Customers' Inquiry *
Not Pleased
Very Pleased
Importance *
Q8. Well Understand Customers' need *
Not Pleased
Very Pleased
Importance *
Q9. Improvement on Customers' complaints *
Not Pleased
Very Pleased
Importance *
Q10. Value of TPi in the same Industry *
Not Pleased
Very Pleased
Importance *
Comments/Suggestion
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