LCT SHUTTLE CUSTOMER SURVEY
Please take a minute to fill this out. It helps us know how we are doing and what changes are needed for us to improve.
How often do you ride LCT shuttles and why? *
Primarily Why: *
Do you own a car? Is the bus your main form of transportation? *
How do you pay for the Shuttle? *
Your answer
What fare do you pay? *
How were our drivers? *
Your answer
Did you feel safe? *
Your answer
Did we deviate to pick you up or were you waiting at the stop? *
Your answer
If we deviated, did the curb to curb service meet your expectations? *
Your answer
Was the shuttle on time? If not, what route were you riding? *
Your answer
Overall, how was your experience between 1 (being the lowest) and 5 (being the highest)? *
Lowest
Highest
What changes to the Shuttle Service and to public transit in generally, would you like to see? These can be big or small changes-whatever would most improve your experience as a transit rider. *
Your answer
Name (optional)
Your answer
Phone Number (optional)
Your answer
The Lawrence County Transit thanks you for your time and feedback!!
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