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LCT SHUTTLE CUSTOMER SURVEY
Please take a minute to fill this out. It helps us know how we are doing and what changes are needed for us to improve.
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* Indicates required question
How often do you ride LCT shuttles and why?
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1-3 times per week
Less than 1 - 3 times per week.
More than 1-3 times per week.
Other:
Primarily Why:
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Work
Appointments
Shopping
School
Other:
Do you own a car? Is the bus your main form of transportation?
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Yes, I own a car; yes, the bus is my main form of transportation.
Yes, I own a car; no, the bus is not my main form of transportation.
No, I do not own a car; yes, the bus is my main form of transportation.
No, I do not own a car; no, the bus is not my main form of transportation.
How do you pay for the Shuttle?
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Your answer
What fare do you pay?
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$1.00 - Adults, Children 7 years of age and older
$0.50 - Seniors and Disabled with Medicare Cards
$30.oo - 31-Day Pass, Unlimited Rides
How were our drivers?
*
Your answer
Did you feel safe?
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Your answer
Did we deviate to pick you up or were you waiting at the stop?
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Your answer
If we deviated, did the curb to curb service meet your expectations?
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Your answer
Was the shuttle on time? If not, what route were you riding?
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Your answer
Overall, how was your experience between 1 (being the lowest) and 5 (being the highest)?
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Lowest
1
2
3
4
5
Highest
What changes to the Shuttle Service and to public transit in generally, would you like to see? These can be big or small changes-whatever would most improve your experience as a transit rider.
*
Your answer
Name (optional)
Your answer
Phone Number (optional)
Your answer
The Lawrence County Transit thanks you for your time and feedback!!
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