Chromebook Repair Form
Is your student's Chromebook not working properly? First, call 381-4410 to have the FCPS Family Tech line help you troubleshoot. If you think you need to exchange for a different Chromebook, please complete the form below.

**Please note that at the current time, we do not have any extra Chromebooks for students to exchange. We are awaiting a shipment from FCPS. Please have patience with us! :)
Email address *
Student's First and Last Name *
Student's Teacher *
Have you charged the Chromebook and made sure a light came on at the charging port? *
Have you checked the charger to see that all connections are secure? *
To turn on the Chromebook, simply open it up and don't press anything. If charged and operational, it will power on after a few seconds without pressing anything at all! Have you tried this? *
What kind of Chromebook does your student have? *
What is the issue? *
A copy of your responses will be emailed to the address you provided.
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