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お客様の声 Customer Feedback
お客様のお声を今後のサービス向上に役立ててまいります。誠にお手数ですがご協力お願い申し上げます。
We would like to improve our service by your feedback.Your cooperation will be much appreciated.
每一位顧客的寶貴意見對我們酒店以後的發展前景都會有很大的幫助。
我們會衷心接納您的意見，請您填寫並回答下面的問題。
고객님의 귀중한 의견은 호텔의 발전에 매우 큰 도움이 될것이라고 믿습니다.
부디 많은 의견 부탁드립니다.
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フロントスタッフの応対について Reception service. 總台職員的服務態度 프런트 직원의 서비스
接客応対、態度は親切かつ良かったか？Was our attitude and behavior, right？接待顧客的態度親切而友善嗎？접객응대 태도는 친절하고 좋았습니까?
非常に良い very good 非常好 매우 좋아요
良い good 很好 좋아요
普通 average 一般 보통
やや不満 bad 不满意 불만
不満 very bad 很不满意 매우 불만
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対応時、お待たせしましたか？Do you think you have waited before you are attended to?接待時讓您久等了嗎？응대전 많이 기다리셨습니까?
はい yes 是 예
ふつう neither 其他 기타
いいえ no 不是 아니요
Clear selection
フロントで頑張っていたスタッフはいますでしょうか？Who was working hard at the reception?在總台職員中有讓您印象深刻的職員嗎？프런트직원중 친절하고 인상깊은 직원이 있습니까?
Your answer
客室について The guest room 關于客房 객실은 어떠셨습니까?
清掃についてRoom make up 客房清掃 객실청소
良い good 很好 좋아요
普通 average 一般 보통
悪い bad 不满意 불만
Clear selection
設備、備品について気になったところPlaces you have noticed something about the facilities and amenities以下設備，備品中有不滿意的地方嗎？이하 설비,비품중에 불편했던 점은 있었습니까?
エアコン air-conditioning 空調 에어컨
アメニティー toiletries 浴室備品 욕실비품
バス bath 浴室 욕실
ベッド bed 床 침대
お部屋の臭い room smell 房間的空気 객실냄새
冷蔵庫 refrigerator 冰箱 냉장고
机 desk 桌子 책상
トイレ toilet 廁所 화장실
ＴＶ television 電視機 텔레비전
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さらにあれば役立つ備品設備など Please tell facilities and amenities you think it would be useful.其他希望追加的備品，設備等이것도 있었으면 좋겠다 하는 비품,설비 등이 있으면 적어주십시오.
Your answer
サービスについてOther services關于服務 서비스에 대해서
嬉しかったサービスthe services you like among them以上服務當中特別滿意的服務是？이 중에서 제일 만족한 서비스는?
夜食ラーメン Ramen noodle 夜宵拉面 야식라면
無料国際電話 Free international telephone 免費的國際電話 무료 국제전화
レンタル自転車 loan out bicycle 借租自行車 렌털 자전거
レンタルパソコン loan out laptop 借租筆電 렌털 컴퓨터
フリードリンク complimentary drink 免費飲料機 무료 음료수
各イベント activities 各種周期活動 각종 정기 이벤트
その他 others 其他 기타
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新たに欲しいサービスother services you want 其他希望追加的服務 이 외 받고 싶은 서비스
Your answer
イベントについて Activities 活動
今回参加したイベントと満足度を教えてください。 請告訴我們您這一次參加的活動名以及滿足度.이번에 참가한 이벤트이름과 만족도를 알려주십시오.Please rate your experience through participating in our cultural activities.
Your answer
こんなイベントに参加してみたいというものはございますか？有沒有其他想體驗的活動?체험하고 싶은 이벤트는 있습니까?Are there any specific events you would like to experience that we do not offer?
Your answer
朝食について Breakfast 早餐
美味しかった料理は何ですか？What was your favorite dish in the breakfast buffet?請問給您帶來美妙味覺體驗的，是哪道菜品呢？맛있었던 요리는 무엇입니까?
Your answer
お口に合わなかった料理は何ですか？Was there any dish you disliked in the breakfast buffet?請問有不合口味的菜品嗎？입맛에 안 맞는 요리는 있었습니까?
Your answer
朝食会場の雰囲気はいかがでしたでしょうか？ 早餐會場的氣氛讓您滿意嗎? 조식회장의 분위기는 어떠하였습니까?How was the breakfast atmosphere?
不満 不滿足 불만족 Poor
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満足 十分滿足 만족 Excellent
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ほしい料理はございますか？Is there any food item you would like to see added to the breakfast buffet?可以告訴我們您還想要嘗試哪些菜品嗎？원하는 요리는 있으십니까?
Your answer
印象に残る朝食スタッフはおりましたでしょうか？Were there any breakfast buffet staff members that were particularly helpful?請問哪位早餐廳工作人員讓您印象最深刻呢？ 인상 깊었던 직원은 있었습니까?
Your answer
当ホテルを再度ご利用なりたいと思われましたでしょうか？Would you like to use this hotel again?您有沒有想過再次光臨我們酒店？더 브릿지호텔을 다시 이용하고 싶다고 생각하십니까?
はい Yes 是 예
いいえ No 不是 아니요
どちらともいえない Maybe 保留意见 어느 쪽도 아니다
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ブリッジホテルでの宿泊を通して日本を好きになりましたか？Did your stay at the Bridge Hotel help improve your appreciation for Japan?請問您入住橋梁酒店後，對日本的看法有所改觀嗎？有更加喜歡日本嗎？더 브릿지 호텔에서의 숙박을 통해 일본을 좋아하게 되었습니까?
はい Yes 是 예
いいえ No 不是 아니요
どちらともいえない Maybe 保留意见 어느 쪽도 아니다
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