Terms and Conditions
General
By engaging with TechTune Performance Pty Ltd, you agree to these terms and conditions.
Services
TechTune Performance specialises in dyno tuning, remapping, and vehicle performance modifications. Services are provided as agreed during consultation and may be adjusted based on vehicle condition.
Pre-Existing Faults
TechTune Performance is not responsible for diagnosing or repairing pre-existing faults before, during, or after services unless agreed upon, and additional costs are incurred. Customers must ensure their vehicles are mechanically sound prior to service.
Quotes
Quotes are estimates and may change if unforeseen issues arise. Customers will be informed of changes, and approval will be sought before proceeding.
Payment Terms
Payments must be made in full upon service completion unless otherwise arranged. Accepted methods include cash, EFTPOS, or bank transfer.
Late payments will incur a $25 (including GST) per day storage fee, starting 48 hours after service completion.
Vehicles will not be released until all fees are paid in full.
If payment remains outstanding for one month, TechTune Performance reserves the right to recover and sell the vehicle to cover outstanding costs, including storage fees and any additional expenses incurred. Any remaining balance after costs will be returned to the customer.
Warranty and Liability
TechTune Performance offers no warranties for services on vehicles with pre-existing faults or damage. Customers accept all risks associated with modifications, tuning, or remapping, including potential damage. Vehicles will be exposed to wide-open throttle dyno runs during the tuning process, which may exacerbate pre-existing faults or issues. Nothing in these terms excludes rights under Australian Consumer Law.
TechTune Performance is not responsible for any failure or damage to the vehicle during a dyno run caused by pre-existing faults. Such failures are considered the customer's responsibility.
If the customer's vehicle causes damage to TechTune Performance's dyno equipment, the customer will be held liable for the repair or replacement costs.
Vehicles left in the possession of TechTune Performance overnight will be locked inside the yard or workshop. However, TechTune Performance accepts no responsibility for theft, damage, or loss while the vehicle is in our possession.
Customer-Supplied Parts
TechTune Performance is not responsible for the quality or performance of any parts supplied by the customer.
Cancellation Policy
Cancellations or rescheduling must be notified at least 24 hours in advance. Failure to do so may incur a fee of up to $50 (including GST).
Refund Policy
TechTune Performance does not offer refunds if the customer changes their mind and wishes to have their vehicle returned to factory settings after services have been completed.
Insurance Coverage
Customers are responsible for ensuring their vehicle is adequately insured while in TechTune Performance's possession.
Environmental and Safety Policies
TechTune Performance complies with all environmental regulations and ensures the safe handling and disposal of waste products.
Data Privacy
TechTune Performance adheres to Australian privacy laws. Any personal data collected will be handled securely and used only for the purposes of providing services.
Force Majeure
TechTune Performance is not liable for delays or failures in service due to circumstances beyond its control, including but not limited to natural disasters, equipment failure, or power outages.
Storage Policy
Vehicles left for more than 48 hours after service completion will incur a $25 (including GST) per day storage fee unless prior arrangements are made.
Customer Responsibilities
Customers must:
Ensure vehicles are in safe operational condition.
Disclose any known issues or modifications that may affect service.
Respond promptly to service updates or approval requests.
Disputes
Contact TechTune Performance directly to resolve disputes. We aim to address issues fairly and professionally.
Changes to Terms
TechTune Performance may modify these terms at any time. Customers will be notified of changes before services commence.
Governing Law
These terms are governed by the laws of Western Australia. Disputes will be subject to the jurisdiction of its courts.
Acknowledgement and Agreement
By signing below, I acknowledge that I have read, understood, and agree to the Terms and Conditions of TechTune Performance.