Technical Support Request Form

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Please fill this form for your request, so our support depart can provide service or arrange call-out for you.

Email *

Your Name *

Your Business Name

Your Address *

Your Email Address *

Your Contact Numbers *

Machine Barcode *

Reasons for Call-out Request *

When Do You Need Us

YYYY

Questionnaires

I have above mentioned machine at my address

I have Electricity Point ready, either 220V or 380V/32A/5PIN depends on the machine I have

I have Compressed Air if needed (Plasma Cutter, some CNC Router need compressed air)

I have Purified Water (buy at Dischem), needed for all kinds of cooling if machine needed

I have Operator with basic computer knowledge, who understand or is going to be trained by us to use the machine

I have Computer that suitable to connect to the Machine and Install Software, in most case WIn10 is fine

A copy of your responses will be emailed to the address you provided.

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