Promotes coffee consumption by educating customers; selling coffee, coffee grinding, brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks along with select pastries.
Brew Crew Member Job Duties:
•Welcomes customers by determining their coffee interests and needs.•Educates customers by presenting and explaining the coffee drink menu; answering questions.•Prepares and sells coffee drinks by following recipes and preparation techniques for coffee drinks such as: espresso, cafe lattes and cappuccinos.•Generates revenues by attracting new customers; defining new and expanded services and products.•Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the coffee bar.•Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.•Maintains safe and healthy work environment by following organization standards and sanitation regulations.•Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.•Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.•Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Brew Crew Member Skills and Qualifications:
Listening, verbal communication, customer focus, customer service, basic safety, people skills, action oriented, organization, attendance, and cleanliness.
*Brew Crew Members starting out earn $7.25 a hour, plus earned tips