Smash Social Client questionnaire
New client form - Smash Social Social Media Marketing
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This is our Smash Social client questionnaire designed with YOU in mind. We feel this gives Smash Social the best introduction to your business, as it allows us to think about how you want your brand image to be perceived online, and how we can help attract your existing customers & target audience. Smash Social understand that you know your customers best, so it would be silly of us not to ask you and get as much information as possible.
What actual services/products does your business offer? Please list them all with any relevant explanations.
Your answer
If you could only choose ONE, which of these goals is the most important to your business right now?
Please list your current social media profiles, whether or not we're working on them specifically.
Your answer
Which of your team members should I be working alongside? Please provide full names, what specific things they can help me with and their contact details.
Your answer
Name one thing your company can do better than anyone else.
Your answer
Name 5 passions your brand/company holds dear.
Your answer
How would you describe your brand's personality?
Your answer
How would you describe your brand's values?
Your answer
If your brand was a person, what would they look like? (Clothes, hairstyle, age, gender, etc)
Your answer
If your brand was a person, what would their hobbies and guilty pleasures be?
Your answer
Share 5 adjective or words that best describe your company.
Your answer
Share 5 adjective or words that best describe your ideal customer.
Your answer
Describe your current customers as honestly as you can. Are they the kind of people you want to keep attracting?
Your answer
What are the big problems your customers or clients have when they come to you? How do they feel? What keeps them up at night?
Your answer
What is the primary message do want to convey to your customers?
Your answer
Why should your customers want to you now, rather than later? ie.. why are you choosing to look at your social media now?
Your answer
How are you qualified to do what you're doing?
Your answer
What are the biggest struggles your company has experienced to date?
Your answer
What are your brand /company biggest achievements?
Your answer
Who are your 3 main competitors (direct or indirect)? What do you like about their presence? What do you dislike about their brand identity?
Your answer
Is there any messaging or aspects of your business that you DON'T want to share online?
Your answer
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This form was created inside of smashsocial.co.uk.