We all know that great public-facing documentation is a crucial part of any product. It doesn’t just support users — it enhances the entire product experience.

But with success metrics that can be tricky to define and no clear data showing the value of docs, how can we really prove that docs are important?

We’re pulling together insights from technical writers, product managers, developers, and documentation professionals like you to uncover the trends, challenges and best practices across the industry.

What are the best metrics for measuring your documentation’s success? How can docs become more integrated into the user journey? And how are emerging technologies changing the way we approach documentation now and in the future?

Your answers here will help build a comprehensive report on the documentation landscape in 2025 — and help prove great docs are vital to any great product’s success.

Thanks so much for taking part!