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Please answer these 8 simple questions to improve our service. Your opinion is valuable to us.
Sales & Purchasing of Empty Cartridges - Service Feedback
1. What is the name of your company?
Your answer
OR
2. Overall, how satisfied or dissatisfied are you with our service?
Very dissatisfied
Very satisfied
3. How would you evaluate our service to these sections?
1 - Poor
2
3
4
5 - Excellent
Order process
Customer service
Speed of delivery
Order quality
Packaging quality
Cost of product
Optional comment
Your answer
4. If you have contacted us by email or phone, how did you feel about our customer service performance?
Very dissatisfied
2
3
4
Very satisfied
Speed of initial response
Politeness/Professionalism
Clarity of our response
Time taken to satisfy your query
Overall satisfaction
Optional comment
Your answer
5. What's the best thing about our service?
Your answer
6. What's the worst thing about our service?
Your answer
7. How likely are you to use our service again?
Not at all likely
Extremely likely
8. How likely is it that you would recommend our service to a business partner or friend?
Not at all likely
Extremely likely
Do you have any other comments, questions, or concerns?
Your answer
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