The below form is to request support from the Colville, Norland & Notting Dale Support Network.
We are a self-organising group of local volunteers, keen to help our neighbours and doing what we can to coordinate with wider community efforts. We will contact you as soon as reasonably possible, usually within a few hours, definitely within 24 hours.
What we can do:
- Collect and drop off shopping
- Collect a package (e.g. from the foodbank)
- Collect a letter for the postbox
- Collect prescriptions (where the pharmacy is willing to let us collect)
What we can't do:
- Provide medical advice
- Walk dogs (we are no longer able to support this)
We will do what's reasonably possible to help and will let you know what we are and aren't able to help with and signpost to other services where relevant.
For shopping, we will do our best to source items, but given the current supply chain issues, some items are unavailable (e.g. antibacterial hand wipes) or will take an extended period.
Data protection: the information you provide here will only be visible to the administrators of the Colville, Norland & Notting Dale volunteer group, other than limited information to the volunteers completing the request (e.g. if a volunteer needs to deliver your shopping, they need to know your address). Your information will only be used for the purpose of providing the support, unless there is a safeguarding concern. If at any point you would like us to delete your information from the support request database please email firstname.lastname@example.org
or call 020 3287 9928.
For medical concerns please contact NHS 111, the phone lines are apparently overwhelmed, so the website is recommended in the first instance https://111.nhs.uk/covid-19
or call 111
- If it's a medical emergency e.g. you're having difficulties breathing call 999