RLO: Verbal Skills and Non-verbal Skills (Basic Non-verbal Communication Skills) (Pre)
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Indicate TRUE or FALSE for each of the following statements.
Non-verbal cues do not further increase the trust and clarity to clients. *
1 point
Non-verbal communication skills are important to the patients' satisfaction with the consultation. *
1 point
Communication skills do not affect the outcome of a patient's health. *
1 point
Most public complaints about physicians are related to communication problems rather than competency problems. *
1 point
The majority of malpractice allegations arise from communication errors. *
1 point
How confident are you in identifying the basic non-verbal communication skills (good and bad) and their importance? *
Not confident at all
Very confident
Your matric number: *
Please rest assured that this is only used for the evaluation of this RLO. All your inputs will be kept strictly confidential and will not be used to assess your study performance.
By clicking "Agree" below, you are indicating that you are at least 18 years old; have read the Respondent Information Sheet; and agree to participate in this study. *
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This form was created inside of Universiti Putra Malaysia.