Customer Satisfaction Survey Form
Kostec NDT Consultancy will appreciate your opinion and will take your input to improve our the quality of our services.
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Email *
CUSTOMER DETAIL:
Company Name: *
Name of Representative: *
Designation of Representative: *
PROJECT DETAIL:
Project Name: *
Location of Project: *
Duration of Project (day/week/month/year): *
NDT Method (may select more than one): *
Required
EVALUATION DETAIL:
Please rate Kostec NDT Consultancy by giving us your views on the following:
Please note that the evaluation rating is as follows:
1. Scope of service: *
5
4
3
2
1
Score
2. Staff are friendly & courteous: *
5
4
3
2
1
Score
3. Staff are dressed representatively: *
5
4
3
2
1
Score
4. Staff are punctual and well-prepared: *
5
4
3
2
1
Score
5. Staff are competent, skillful & knowledgeable: *
5
4
3
2
1
Score
6. Quality of testing preparation: *
5
4
3
2
1
Score
7. Quality of testing being performed: *
5
4
3
2
1
Score
8. The turnaround time upon completion of testing: *
5
4
3
2
1
Score
9. The turnaround time on completion of testing report: *
5
4
3
2
1
Score
10. The quality of testing report produced: *
5
4
3
2
1
Score
11. Response time towards customer complaints & enquiries: *
5
4
3
2
1
Score
12. Condition & environment of our workplace: *
5
4
3
2
1
Score
Suggestions for improvement (if any):
A copy of your responses will be emailed to the address you provided.
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