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Columbus Behavioral Health
5071 Forest Drive, Ste B, Columbus, OH 43054 | 614.360.2600
Telehealth survey for providers. All responses are anonymous
Right now, insurance companies are considering whether or not to continue telehealth coverage for patients and at what level they should pay for it. We want to hear what your experiences have been with telehealth in order to better advocate for you and your patients. This survey should take about 5 minutes of your time.
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* Indicates required question
Did you offer telehealth services before the pandemic?
*
Yes
No
Have you been offering telehealth sessions exclusively during the pandemic?
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Yes
No
My patients appreciate the convenience of telehealth services.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
Over the span of time that I have offered teletherapy sessions, I have had fewer patient no-shows/late cancellations.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
I am able to offer my patients more scheduling options with telehealth.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
I find teletherapy is just as effective as in-person therapy.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
My patients have seen improvement as a result of access to teletherapy sessions.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
Many of my patients would attend therapy less frequently if required to attend in-person.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
Telehealth is a valuable vehicle for mental health services and should be continued.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
Do you think having to return to in-person sessions would negatively impact you? Why or why not?
Your answer
When do you plan to return to in-person sessions?
*
I do not plan to return to in-person and will continue with telehealth exclusively
After the health crisis is declared over
I don't have plans yet
I already am offering them
In the next month
In the next 2-3 months
In the next 4-6 months
In the next 7-9 months
Next year
Do you accept insurance as payment for services?
*
Yes
No
If yes, which ones do you accept? (mark all that apply)
*
Anthem/Blue Cross Blue Shield
Aetna
United Healthcare/United Behavioral Health
Cigna
Optima
Humana
Ohio Healthy
MedBen
Medical Mutual
Meritain
OSU Primecare
Trustmark
Medicare
Other:
Required
If other, which others do you accept?
Your answer
It is important to me that insurance covers teletherapy in the future, even after the pandemic is over.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
If an insurance provider stops covering telehealth, I will likely stop accepting that insurance.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
If I can't get insurance reimbursement for telehealth services, I will no longer offer them.
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Strongly Disagree
1
2
3
4
5
Strongly Agree
If I can't get insurance reimbursement for telehealth services, I will offer them with patients paying out of pocket.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
If insurance companies DO continue to cover telehealth, I will
*
Offer only telehealth sessions
Offer a hybrid of telehealth and in-person sessions
Offer only in-person sessions
If insurance companies DO NOT continue to cover telehealth, I will
*
Offer only telehealth sessions
Offer a hybrid of telehealth and in-person sessions
Offer only in-person sessions
If insurance stops covering telehealth, I have patients who will be UNABLE to attend sessions.....
*
Very true
Somewhat true
Somewhat untrue
Very Untrue
Due to Cost
Due to childcare
Due to lack of paid time off
Due to traffic/commute time
Due to fear about exposure to COVID
Due to refusal to wear a mask
Due to inability to wear a mask
Living too far away from my office
Due to medical conditions which make travel difficult
Due to transportation issues
Very true
Somewhat true
Somewhat untrue
Very Untrue
Due to Cost
Due to childcare
Due to lack of paid time off
Due to traffic/commute time
Due to fear about exposure to COVID
Due to refusal to wear a mask
Due to inability to wear a mask
Living too far away from my office
Due to medical conditions which make travel difficult
Due to transportation issues
If insurance requires me to use a 3rd party site, (e.g., Teladoc, Evernote, MDLive, Livehealth, etc.) for telehealth, I am unlikely to do so.
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
Using a mask during in-person sessions would interfere with communication between my patient and me (e.g, unable to see facial expression, muffled voice, etc).
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
If visits are in person, I will limit people in the office/session to the patient only, no guests or children
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
How do you feel about wearing a mask all day for in-person therapy session?
*
I would be comfortable wearing a mask and would wear one with all patients
I would be uncomfortable wearing a mask but would wear one with all patients
I would be uncomfortable wearing a mask and would NOT wear one with vaccinated patients
I would be uncomfortable wearing a mask and would NOT wear one with any patients
Which patients would you require to wear a mask during in-person sessions?
*
I would require all patients to wear a mask.
I would require only unvaccinated people to wear a mask.
I would not require anyone to wear a mask, but they could if they want to.
How comfortable are you asking patients about their vaccination status?
*
Not comfortable at all
1
2
3
4
5
Very comfortable
How has access to telehealth been helpful for you?
Your answer
What has not worked well for you with teletherapy?
Your answer
Oops! Did we miss something? Please share anything else about your experience that you would like us to know.
Your answer
Are you vaccinated against COVID-19?
*
Yes, I am fully vaccinated.
No, and I do not plan to get vaccinated.
I plan to get vaccinated but have not been able to schedule a shot yet.
I am partially vaccinated and will soon receive my second shot.
Prefer not to answer
Please check all that apply
*
I have had symptoms of or tested positive for COVID-19
Someone special to me has had symptoms of or tested positive for COVID-19
A family member/friend/person close to me has died from COVID-19
I am a front line worker
None apply to me
I prefer not to answer
Required
What impact has COVID-19 had on your mental and physical health? (check all that apply)
*
New or increased anxiety
New or increased feelings of fear or worry
Changes in eating patterns
Changes in sleeping patterns
Increased use of alcohol, tobacco or other drugs
Unexplained headaches, stomach issues or other physical issues (not of the illness itself)
Worsening chronic health issues
New or worsening irritability
New or worsening difficulty concentrating
New or worsening feelings of guilt, hopelessness or helplessness
Mental trauma as a front line worker
None of the above
I prefer not to answer
Other:
Required
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