MBTC Customer Service Questions/Concerns
Please fill out this form for any questions, concerns, or issues with your orders. You may also use this form to request an address change on a pre-order. Someone will contact you via Facebook or email within 24-48 business hours. Please note, we generally do not respond to inquiries on weekends.
Facebook Name *
Your answer
Name on order, if different than Facebook name
Your answer
Order Number (Please type N/A if you are not inquiring about a specific order) *
Your answer
Contact Preference *
Email Address *
Your answer
What are you contacting us regarding? *
Please describe your question or concern in detail. *
Your answer
Pre-Order Address Changes
Please note that pre-order shipping address changes require us to refund your original order and send you a new invoice so you may select the new address at checkout. This process can take a few days. Your invoice will NOT be sent via PayPal. Invoices are sent via email from our website.
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