MTU Tenant Feedback Form
Kia ora! This survey provides feedback of your experience of MTU. Please provide feedback as you feel comfortable; all identifying details are kept confidential and any data released is anonymous. All questions are voluntary. The more feedback and comments provided helps us to continue running. Thank you!
Name
Your answer
How long has it been since you first contacted the MTU about this particular issue?
How many times have you spoken to the MTU coordinator about this particular issue?
What support did you gain from MTU? (Tick all that apply)
If other, please provide details
Your answer
Were you seen quickly enough to meet your needs?
Unsatisfactory
Excellent
Did you feel you were treated with respect?
Unsatisfactory
Excellent
Did the service meet your needs?
Unsatisfactory
Excellent
Has your situation improved?
Please provide details
Your answer
Do you now have stable housing secured?
Please provide details
Your answer
Has the MTU referred you to another agency?
If yes, what agency?
Your answer
Could the MTU have done any more to help you resolve your issue?
Please provide details
Do you feel more capable in tenancy than before you came to MTU?
Please provide details
Your answer
Other comments / General feedback / What have you come away with
Your answer
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