MTU Tenant Feedback Form
Kia ora! This survey provides feedback of your experience of MTU. Please provide feedback as you feel comfortable; all identifying details are kept confidential and any data released is anonymous. All questions are voluntary. The more feedback and comments provided helps us to continue running. Thank you!
Name
How long has it been since you first contacted the MTU about this particular issue?
Clear selection
How many times have you spoken to the MTU coordinator about this particular issue?
Clear selection
What support did you gain from MTU? (Tick all that apply)
If other, please provide details
Were you seen quickly enough to meet your needs?
Unsatisfactory
Excellent
Clear selection
Did you feel you were treated with respect?
Unsatisfactory
Excellent
Clear selection
Did the service meet your needs?
Unsatisfactory
Excellent
Clear selection
How satisfied were you with this service?
Not Satisfied
Highly Satisfied
Clear selection
Has your situation improved?
Clear selection
Please provide details
Do you now have stable housing secured?
Clear selection
Please provide details
Has the MTU referred you to another agency?
Clear selection
If yes, what agency?
Could the MTU have done any more to help you resolve your issue?
Clear selection
Please provide details
Do you feel more capable in handling tenancy issues than before you came to MTU?
Clear selection
Please provide details
Other comments / General feedback / What have you come away with
Demographics
If you've not given us some demographic information already, it would be appreciated if you could also fill out this section, just so we can tell the sorts of people and general circumstances we are seeing.
Gender
Clear selection
Ethnicity
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Age
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Employment Status
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How many people do you live with?
Clear selection
Do you have children under 18 living with you?
Clear selection
Who is your landlord?
Clear selection
How did you find out about MTU?
Clear selection
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