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Office of Financial Aid Satisfaction Survey
We appreciate your feedback! Please complete this survey to tell us about your experience with the Office of Financial Aid. Your input helps us improve our services.
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* Indicates required question
Name (optional)
Your answer
Email Address (optional)
Your answer
How did you interact with the Office of Financial Aid?
*
Financial Aid Self Service (
my.uah.edu
)
In Person Visit
Phone
Email
Office of Financial Aid Website
Other:
Date of interaction:
MM
/
DD
/
YYYY
Please rate the following areas based on your most recent experience:
*
1 = Very dissatisfied 5 = Very satisfied
1
2
3
4
5
N/A
Staff were courteous and professional
My questions were answered clearly
Response time was acceptable
The information provided was accurate
The financial aid process was easy to understand
Overall satisfaction with the Office of Financial Aid
1
2
3
4
5
N/A
Staff were courteous and professional
My questions were answered clearly
Response time was acceptable
The information provided was accurate
The financial aid process was easy to understand
Overall satisfaction with the Office of Financial Aid
Which best describes you?
*
Prospective Student
Current Student
Parent/Guardian
Other:
If a Current Student, please indicate your grade level.
Freshman
Sophomore
Junior
Senior
Graduate
Clear selection
Do you have suggestions on how we could improve our services or communications?
Your answer
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