2020 Support Driven Salary Survey
We do this Salary Survey to give members of the Support Driven community data and numbers they can use when it comes time to negotiate a starting salary or a raise. The survey is designed to be completed in ~5 minutes and your participation could help people get a fair salary.

You can view the results here - https://docs.google.com/spreadsheets/d/19vIHMZ5GR_xcPpGaefyw2PJlzv9kFrgTHzmXm20jvHM/edit?usp=sharing

Which option best describes your role at your company? *
How long have you been in your current role? *
What is your employment type? *
Are you hourly or salaried?
Clear selection
How many years of experience do you have working in customer support?
Clear selection
What's your annual salary (in US dollars)? *
What are you paid before taxes, excluding benefits
If you had the same role last year, what was your salary then (in US dollars)?
What were you paid before taxes, excluding benefits
Clear selection
Did you ask for a raise last year?
Clear selection
What other types of compensation do you receive if any?
Select all that apply.
What types of benefits do you receive?
Select all that apply.
Since last year, have you:
What city do you currently reside in?
Type city name like San Francisco, Berlin, etc.
What region do you currently reside in?
Clear selection
What gender do you identify as?
Clear selection
What ethnicity do you identify as?
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