SketchUp for Schools Support Form
Thank you for your interest in SketchUp for Schools. We are actively working on improving accessibility to the app and your answers to the questions below will enable us to better understand the issue you are encountering. We appreciate your patience while we work to find a solution.
What type of issue are you encountering?
Trouble logging into SketchUp for Schools
Files not saving in Google Drive
Some users asked to log in a second time
Can't see SketchUp for Schools in the G Suite App Marketplace
Briefly describe the issue you are encountering.
Are you a G Suite for Education Administrator?
Yes I am an Admin
Yes I am a Super Admin
No I am not an Admin
Does your school have Google Classrooms enabled?
Are you logged into a Google account provided by your Primary or Secondary School via G Suite for Education
Have you successfully deployed and accessed other applications from the G Suite Marketplace?
What is your School’s email domain?
Where is your School located?
What browser are you accessing SketchUp for Schools from?
What operating system are you using?
If possible, please provide a link to a screenshot of any error messages you have received:
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