Last night you found it challenging to sleep. As you were tossing and turning in your bed, you decided to make a list of all of the challenges that you are facing that you would like to address. As soon as you started writing your list, you managed to fall asleep. When you woke up, the first thing you did was look at the list to see what challenges you would like to address. In your tiredness, you only managed to write down one item ‘go to the job centre’. You decide to get dressed and go to the job centre in the hope that they will be able to help you to find solutions to the problems you are currently facing.