GRA's OPTIMAL eServices Survey
Thank you for taking the time to participate in the Guyana Revenue Authority’s OPTIMAL Revenue Management System (eServices) Survey. Your responses will allow us to have a better understanding of how our services have impacted you, the Taxpayer, and to re-evaluate our service delivery.

Thank you

Public Relations Unit
Communications & Tax Advisory Services Division
Guyana Revenue Authority

Kindly indicate your gender? *
Kindly indicate your age range *
Kindly indicate which in Region you reside? *
Kindly indicate which taxpayer category best describes you *
If you are a business, kindly indicate the number of persons within your employment
How often do you have access to the Internet? *
What device do you mostly use to access internet services? *
Are you familiar with the OPTIMAL Revenue Management System (eServices)? *
How did you learn about OPTIMAL? (select all the apply) *
Required
Have you registered for OPTIMAL (eServices)? *
Did you review the instructional video and or guidelines available on the registration process for OPTIMAL? *
If you are registered with OPTIMAL (eServices), kindly indicate how you felt about the sign-up process?
Clear selection
If you did not register with OPTIMAL (eServices), kindly indicate why?
Clear selection
Do you think that the GRA has provided sufficient information about the OPTIMAL (eService) sign-up process? *
If No, kindly indicate how we can improve on providing additional information to the general public.
Would you recommend the OPTIMAL (eService) to family and friends? *
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