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How quickly does LUXURY respond to janitorial complaints?
With in a month is good
When my Quality manager comes
Immediately, with 24 hours or less and with Joy
How should my janitorial cart look?
Prepared for the next day or team mate
All of the above
Where is the MSDS book and what is it?
in the vault
janitorial closet; it is a document that contains information on the potential health effects of exposure to chemicals, or other potentially dangerous substances, and on safe working procedures when handling chemical products.
What is the last thing I need to do before clocking out and securing the building?
Sit and chill until my budget time runs out
Go get groceries and come back later
Do my Final Walk Through ensuring neat and clean facility for client
What should I use to clean windows and restrooms fixtures?
Bifold paper towels
I change vacuum bag when…
The vacuum blows up in smoke
the bag sends me a text message to change it
when bag is 3/4 full
when bag is ½ full
when bag is ¼ full
What is Coopers Glass Cleaner used for?
To bath in
For copper fixtures
I don’t know
Shine up glass and mirrors
How much betco do I put into mop bucket?
3 three pumps per gallon
Gallon to gallon
How much betco do I put into spray bottle?
One 1 pump per bottle
No water . fill bottle with all betco
Have my manager do it
How do you unplug a vacuum?
Jerk cord out
Sway cord out
Run cord over first
Walk over and gently pull plug
What is the most important thing to mopping?
Use black water
Use a dirty moldy mop head
Ensure streak free after floor has dried
Keep edges and corners perfectly clean
Both C and D are correct
How many days of training do I get?
3 and then weekly - biweekly continuous improvement from Quality Mgr visits
How often will I see my Quality manager?
Weekly at first then moving to biweekly
Where does a Buildings first impression happen?
At the neighbors
In the toilets
Main entry, so I’ll keep it LUXURY clean!!!
What supplies am I responsible to order?
Clients supply all paper, plastics, and hand soaps
Luxury supplies all cleaning agents and equipment
I will help with inventory by communicating to my Quality Manager
All of the above
How do I WOW my clients?
If an item can Shine I’ll make it Shine
Clean and Armour All/pledge/or stainless Toilet Plunger
Make Drinking Fountains Shine like Mirrors
Keep edges, corners perfectly clean
Perform my Final Walk Thru after each cleaning
Be creative with even more ways
All the above
What does it mean to Seal restroom floor drains and how often would I do this?
Place plunger over them and always
Dump dirty mop bucket down them and never
Fill with water and a little betco and Monthly
What are LUXURY trash procedures?
Replace liner when its old and wrinkly
Replace liner with gum or sticky in it
I will never put a paper towel in an empty trash bag as the client may think I didn’t empty it
Try to save client money by keeping clean good liners as long as possible
How often do I sanitize light switches, handles, push plates, phones, and keyboards?
Never I like spreading the flu
How often do I clean the vents?
When the dust is visual
Every full moon
Who cleans the bugs out of the light?
The client can do it
My Quality Manager
What are the most common customer complaints?
Lights left on
Alarm system issues
Clean agents left out
Debris on floor
Trash not emptied
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