Visitor Experience Survey
This survey is designed by a team of design students in IAT 333: Interaction Design Methods at Simon Fraser University that is doing research to identify patterns of visitor behaviour and activity within Science World.
Your responses are anonymous, and any identifying information will not be used.
By participating in this survey, you give us consent to use the anonymized data in our research.
This survey should take approximately 3-5 minutes to complete.
Thank you for your time! Your responses will be very valuable to our research.
What age group best describes you?
19 or under
51 or over
What was your purpose for visiting Science World before COVID-19? Please select all that apply.
Kids play date/ Social activity
Expand learning opportunities
During your spare time, what hobbies do you partake in?
On average, how often do you visit Science World?
Less than once a year
Once a year
2-5 times a year
6-11 times a year
1-2 times a month
3-5 times a month
6 or more times a month
How long were your visits in Science World before COVID-19?
Less than 1 hour
More than 4 hours
If you take care of a child/children, please select what age group(s) they belong in.
15 or older
What is your relationship with the child/children you visit Science World with?
Caretaker/ Babysitter/ Nanny
I visit Science World with children as a part of an organized group (childcare/school program)
Which feature(s) do you frequently visit? Please select all that apply.
Ken Spencer Science Park
Search: Sara Stern Gallery
Rate the following statement: I would prefer to have a longer line-up but have fewer people in the exhibit.
Which factors currently prevent you from visiting Science World? Please select all that apply.
Long wait times
Not enough learning opportunities
Lack of accessibility
Not enough activities that meet the interest(s) of you and/or the child(ren) you visit Science World with
How do you like to navigate through spaces?
On my own and/or with my group with no assistance
On my own and/or with my group with a companion guide (mobile application, booklet, game, etc.)
Through a private guided experience
Through a guided experience with other patrons
What kind of queuing system interests you the most?
Digital (text message, browser, mobile application, pager)
Paper (ticket, sign-up sheet)
Is Science World accessible for you and/or your group's needs? If no, could you explain what would help create a better and more accessible experience?
What aspects of Science World do you enjoy most?
If any, what aspects of Science World would you suggest should be improved on?
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