SHIPPING PERSONAL ITEMS - SPI
INSTRUCTIONS :
Only applicable for scholars (in Australia and New Zealand) under MOE (including doctors),
DANA, BAS, MORA and UBD.

GENERAL GUIDELINES
1. Graduating students are entitled for a one-time shipment of their personal items to
Brunei upon completion of their scholarship or professional training.
2. The maximum allowance for single and married student is 1.13 cubic metre and 1.79
cubic metre respectively.
3. The shipment cost only covers for packing materials and boxes, collection and
door-to-Muara port shipment. Any excess volume or cost incurred will be borne by the
student.

FINDING A RELIABLE MOVER
1. Obtain THREE (3) quotations from different vendors for transparency purposes.
2. Once the shipping company has been shortlisted, take note of the selected vendor's
contact details, for example, company name and address, name of liaison person
and his/her contact number and email address.

PACKING AND COLLECTION
1. Submit the online SPI form at least SIX (6) weeks before the shipment date.
2. Once approved by EAUC, student should confirm with mover on the delivery of the
packing materials and the collection of the packed boxes, together with the item list.

PAYMENT MATTERS
1. Student should inform the mover to forward the invoice to the EAUC at
students@brunei.org.au.
2. The mover/vendor may also verify with EAUC that student is a sponsored student and
payment will be made by the EAUC.

FREIGHT SHIPMENT
1. Please note that you are entitled for shipment of personal items up to Muara port only.
2. It is your responsibility to confirm with the mover on the shipment date and expected
arrival date at Muara port.
3. Once items are shipped over, the mover can issue a copy of Bill of Lading to EAUC.

ARRIVAL OF SHIPMENT IN BRUNEI
1. The handling agent in Brunei will contact you once the shipment has arrived at Muara
port.
2. You are required to pay for the terminal, handling, custom fees, and delivery charges.
3. The agent will arrange for the delivery of your boxes to the address as specified on your
online SPI form.
4. For cost saving purposes, you may enquire with the agent whether you may self-pickup
the items at the agent’s office.
5. Please safe keep the payment receipt and other supporting documents that are provided
by the Brunei agent for claim purposes.

LATE ARRIVAL OF SHIPMENT
1. For any delay beyond the expected date of arrival as indicated on the Bill of Lading, you
should enquire from your mover.
2. If the delay is due to payment, please check with EAUC on the matter. You should note
that the EAUC will only process payment once invoice has been received.

APPLYING FOR REIMBURSEMENT
1. Application form, together with payment receipts and supporting documents (if any)
should be submitted directly to your sponsor (MOE/MORA/UBD) In Brunei.
2. You are advised to apply early and prepare a letter seeking reimbursement for terminal
handling fees

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