MAC.NETWORK support feedback form for onsite service.
Please help us to provide a better service and one that meets your requirements by answering a few questions. You can answer as many or as few as you like.
Availability
Is it easy to contact MAC.NETWORK?
No, you're always out playing golf
Yes, I love our midnight email conversations
Clear selection
Communications
Was the problem fully understood and options for repair fully explained?
I had no idea what was happening.
My enlightenment was complete
Clear selection
Advice
Was your issue satisfactorily resolved in reasonable time?
No, I wish I'd just Googled it.
ET might have taken longer.
Clear selection
Appearance
How would you rate our operative's presentation?
Scruffy and smelly.
Smart and clean.
Clear selection
Charges
Do you find our service charges reasonable?
No, I was horrified when the bill arrived.
Yes, I saved a fortune compared to Solutions Inc.
Clear selection
Changes
What improvements or changes would you like to see in the way MAC.NETWORK operates?
Identity
You don't need to answer this question but we would like to know who you are if you don't mind?
Missing link?
Is there a question we should be asking that isn't on this form?
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