NiteLine Dublin Caller Survey
Thank you for taking the time to complete our short survey. All responses are confidential and none of the information you provide can be linked to you or any conversations you may have had with NiteLine volunteers. The purpose of this survey is to allow us to continually improve the quality of our service to better serve our callers.
Please note this survey is for NiteLine Dublin. NUIG, UCC and QUB each have their own separate NiteLine.
How many times have you contacted NiteLine?
More than 10 times
What medium(s) have you used?
What topics were discussed? (This is not an exhaustive list)
Prefer not to say
I did not speak during the call
Looking for Information
Mental Health (Clinical/Specific Diagnosis)
Mental Health (General/No specific Diagnosis/Stress)
Rape/Sexual Assault/Sexual Abuse
Relationships (non-romantic: family, friends etc.)
Which college/university do you attend?
I'm not a college/university student
How did you hear about NiteLine?
Posters/stickers/leaflets (or other promotional material) in my college
Through NiteLine's Public Faces (volunteers who represent NiteLine publicly)
Publicity events e.g. awareness stands, talks, collaborative events with societies
Word of mouth
How would you rate your experience contacting NiteLine?
Neither helpful nor unhelpful
If you have any other feedback for us, we would love to hear it.
If you would like to leave a testimonial about your experience talking to a NiteLine volunteer, please do so here. This will be anonymous, and may be published in full or in part to help advertise NiteLine
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