Customer Support Manager
Mercuryo offers people to simply change rubles for bitcoins. And for those who have already exchanged gives an opportunity to pay for products, coffee, yoga, movie tickets, etc.
We believe that cryptocurrency will become an integral part of our future. We launched the Mercuryo service as a bridge to a new economy, hoping that it will become a daily tool for us and our children.
What to do:
1. Help in solving users’ problems on the phone, intercom chats and Telegram.
2. Automate communication processes with the users of the product.
3. Constantly improve the service.
4. Set and describe tasks for the technical Department.
Key manager’s characteristics:
1. Confidently writes and speaks Russian and English.
2. Many life goals, ideas, own projects.
3. Knows what are: a block, a hash and a node.
4. Enjoys communicating with people and solving their problems.
7. Self-discipline: said → did the job, concorded→ did the job, did what was concorded and then did more from above it.
Convenient schedule and an office in Moscow next to the design-factory Flacon.
We do not fit students and guys without experience in support. Thanks for understanding.
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