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Northlight Counseling Client Satisfaction Survey
This is an
optional and anonymous
survey to gather information on client retention factors.
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* Indicates required question
1. I am a current or former client at Northlight Counseling
Yes
No
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2. So far, I have participated in therapy at Northlight Counseling for:
1-2 months
3-6 months
6-12 months
More than 12 months
I have not participated in therapy at Northlight Counseling.
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3. I was informed of my rights:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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4. I felt safe, attended to, and cared for while I was here.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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5. The environment was clean and comfortable.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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6. Staff were sensitive to my language, cultural, and spiritual needs.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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7. I had input into my treatment goals.
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
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8. I felt comfortable with my provider.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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Name of provider
*
Your answer
9. I was treated with dignity and respect.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Other:
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10. I feel better now than when I started services.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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11. Overall I was very satisfied with the services I received.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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12. I would recommend this facility to someone needing services.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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13. Location where you received services
TeleHealth only
Eugene
Albany
Salem
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Additional Feedback:
Your answer
Would you like to be contacted by one of our Clinical Directors about your feedback? If so, please leave your email or phone number.
Your answer
Would you like to be removed from our mailing list?
Yes
No
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Thank you so much for taking the time to complete this form! We appreciate it!
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