Customer Survey
Cades Cove Riding Stables
To help us serve you better, please complete the following survey.
1. Welcome on arrival
Very Dissatisfied
Very Satisfied
2. Physical condition / appearance of premises
Very Dissatisfied
Very Satisfied
3. Efficiency of processes (e.g. ticket sale / entry)
Very Dissatisfied
Very Satisfied
4. Appearance of horses and equipment
Very Dissatisfied
Very Satisfied
5. Cleanliness of premise
Very Dissatisfied
Very Satisfied
6. Quality of retail facility / merchandise
Very Dissatisfied
Very Satisfied
7. Friendliness of staff
Very Dissatisfied
Very Satisfied
8. Knowledge and skills of staff
Very Dissatisfied
Very Satisfied
9. Environmental education value
Very Dissatisfied
Very Satisfied
10. Interest in your safety as a visitor
Very Dissatisfied
Very Satisfied
Please give details of any member of staff who has provided you with excellent customer service
Your answer
What one thing could we have done to improve your visit?
Your answer
Do you feel that your visit represented good value for the money?
Required
If no, why not?
Your answer
What other equestrian services or souvenirs would you like us to provide?
Your answer
Day of visit:
Time of visit:
Activity
Required
Optional Information:
Name:
Your answer
Address:
Your answer
Email Address
Your answer
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