CONFIDENTIALITY
Information shared during coaching sessions and related documents is held in confidence unless written permission is given to release it, except under these circumstances:
Internal case consultation within Love Therapy Center for quality improvement.
Mandated reporting of suspected abuse or neglect of a child, dependent adult, or developmentally disabled person.
If there is a risk of harm to yourself or others, we are legally obligated to act to prevent harm.
If served with a lawful subpoena or court order.
If your information presents a risk to the safety of Love Therapy Center staff.
In a medical emergency, emergency personnel may receive limited necessary information.
If a formal complaint is filed against Love Therapy Center.
If you are at imminent risk of self-harm.Â
LEGAL PROCESS
Coaching is a confidential process, but not a legally privileged one. If you are involved in legal matters, such as divorce or custody, we cannot guarantee the confidentiality of coaching content if records are subpoenaed. We do not participate in legal proceedings on behalf of clients.
RECORDS + SUPERVISION
Love Therapy Center may consult other professionals or supervisors. These conversations will never include identifying details unless required for training or certification purposes, in which case only your name and dates of engagement may be shared.
Coaching records may be maintained digitally. You may request to view your records unless doing so would cause harm, as determined at our discretion.
EMERGENCIES
In the event of an emergency or concern for your safety or the safety of others, we will act to protect all parties. This may include contacting your emergency contact. For urgent situations, please call 911.