Student Technology Support
If you are experiencing the proxy authentication pop-up, please click on this link for instructions on how to resolve it:

If this is an iPad issue, make sure your iPad does not need an iOS update. To check, go to Settings>General>Software Update.

Before submitting this form, be sure you have tried the following:
1. updating the operating system of your device
2. quitting the app you are using
3. a hard reset on an iPad (hold power and home button until the screen goes black and the apple logo appears)
4. reinstalling the app that isn't working
Sign in to Google to save your progress. Learn more
If this is a password issue, email us at Please put "Password Reset Request" as the subject of the email.
Student Name (first and last) *
Please put both first AND last name
What email address can we use to contact you? *
What is the best contact phone number to reach you?
What school do you go to? *
What type of device are you using?
If it is a school device, what is the asset tag (number on the back)?
Do you need hardware support or software support? *
Hardware refers to the physical iPad. Software refers to the programs running on the iPad.
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