In order to help you, we will ask you for some details about yourself and the issue you would like help with. We will use this information to provide you with advice, as well as to improve our service and inform our campaigns. 

We also ask our clients if they are happy to share some information about their background with us. You don’t have to provide us with this information and it does not affect the advice you receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds. 

We want to get feedback on the advice we provide you with. We use this information to improve our services and inform our campaigns in a way that doesn’t identify you. 

If you want more details about your rights and how we use your information you can read our privacy notice on our website.

https://www.citizensadvicecn.org.uk/home/privacy-policy