I bet you have already said or heard this same phrase. Or, maybe, you have witnessed conversations similar to this one: people talking and not actually being heard. A difficult or impaired comunication. Not very comfortable, right? But have you already thought of how well you listen to people? Are you really listening when someone is talking to you, or...?
Here is a quick questionaire for you to check out your listening skills. And I will send you a feedback.
Thank you for your interest and I'll see you soon!