Powertap Service Centre Returns Form

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Return form for Warranty and out of Warranty repairs to PowerTap P1, P1-S, C1, GS, G3 & G3C hubs and wheels

Warranty for PowerTap products:
POWER METERS
Hubs - New Hubs: 2 year - Serviced Hubs: 1 year
Bearings and Axle, both new and serviced: 1 year

Pedals - New Pedals: 2 year - Serviced Pedals: 1 year - Refurbished Pedals: 1 year
Bearings and Axle, both new and serviced: 1 year

Chainrings - New Chainrings- 2 year - Serviced Chainrings- 1 year

For full warranty information see https://www.powertap.com/support/warranty
By submitting this form you agree to the following:
• Any bearing service will have a 12 month warranty on the new bearings and axle only.
• Any electrical faults outside of the 2 year warranty are not covered by a bearing service and are treated separately.
• For seized bearings there may be an additional labour charge. We are not able to guarantee the removal of seized bearings or bearings where the axle has come out of the pedal.
• Any Import duty and clearance payments will be paid by the shipper
• Even if no work is carried out there will be a return shipping charge
• Any goods which have not been claimed or paid for after 6 months will be disposed of in accordance with UK law. A storage charge of 10 pounds per week will be levied on all goods stored for more than 1 month.

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Name *

Address (the address you want the PowerTap returned) *

Email address *

Phone Number *

PowerTap Product *

Purchase Date *

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Please email proof of purchase to sales@cyclepowermeters.com

Customs and taxes *

I am a UK customer and I will pay standard rate VAT on orders

I am an EU customer and I will email copies of my shipping documents to sales@cyclepowermeters to avoid paying duty (4.9%). I will pay VAT/IVA and clearance fees on import to the courier.

I am an EU customer and I will pay duty, VAT/IVA and clearance fees on import to the courier.

I am from the rest of the world and and I will pay duty, taxes and clearance fees on import to the courier.

Purchased from *

What is wrong with your PowerTap or what servicing is required? *

If you are a retailer or distributor what is your internal reference number for this return?

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