This document contains important information about our professional services and about policies/practices to protect your privacy. Please read carefully and discuss any questions you may have with us. When you sign this document, you will be stating that we have provided you with this information and it will represent an agreement between us.
Psychological Therapy Services:
Psychological therapy varies depending on the therapist, the client and the client’s particular situation and I may use many different methods/models to address your own particular issues. In order for therapy to have the best outcome you will need to invest energy in the process and work proactively on things we discuss in our sessions.
Sessions:
We schedule 50-minute sessions, which usually take place once per week at an agreed time. Individual sessions are £140 per session. You will receive an invoice by email for each session and fees are payable on the day.
If you ever need to cancel a scheduled therapy session, please do so at least 48 hours in advance. If you cancel an appointment with less than 48 hours’ notice, or if you fail to attend a scheduled session, it will still be billed in full to your insurance company or to you if you are self-funding. Further, if for any reason your insurer does not cover the session fee, you will be liable for the payment.
Crisis and emergency contact:
We do not operate a crisis service and will not be able to respond via email or phone on short notice. If you are experiencing a crisis situation in relation to your mental health, for example if you feel you are a danger to yourself or are otherwise in need of immediate help), please contact the following:
- Your local General Practitioner (GP)
- Your nearest A&E department
- Ring the Samaritans (116 123)
- Ring the Mental Health Helpline (0300 304 7000)
Confidentiality:
In general, the law protects the privacy of all communication between a client and a Psychologist. We can only release information about your treatment to others if you sign a written authorisation form. You can revoke any such authorisation at any time in writing.
However, if we believe that you or someone else are in imminent danger (for example attempting serious physical harm to yourself or someone else) we have an obligation to break confidentiality, which may include contacting the GP/police/emergency services. We may also share details of our sessions in the context of clinical supervision without giving any identifying information.
Data protection:
In signing this, you acknowledge and agree that personal data will be documented for treatment, accounts and communication purposes and this information will be stored by us in accordance with the General Data Protection Regulations.
By agreeing to have sessions conducted remotely (for example, via Skype, Face Time, Zoom, WhatsApp, etc) you will still be covered by the same terms and conditions stated above.
While all sessions will be conducted via a secure, encrypted, private network from my end, it is important for you to ensure that your connection is also secure.
You also acknowledge that we are not responsible for any security breaches or issues arising from this method of communication. You therefore agree to remote sessions at your own risk. Furthermore, the sessions are not permitted to be recorded (audio or video) by either you or myself, unless informed, written consent is obtained before the start of each session.
Agreement:
By signing below, you are agreeing that you have received and read the information in the document and you agree to abide by its terms during the course of therapy.
