Value, Benefits Plus & TCRC Club continuous monthly membership holders are eligible for two membership holds, up to a maximum of 30 days each, during the calendar year.

Hold request dates cannot start before January 10, 2023; no exceptions.

In order for the EFT team to process your hold the member must have had at least one monthly payment withdrawn from their bank account.

Please note only those with Benefits Plus, Value or TCRC Club Memberships can request a hold

Membership hold requests will not change the date we debit your bank account, as per the eft agreement your bank account will be debited on the 1st day of each month or the next business day  

Please use this form to submit your continuous monthly membership hold request

• EFT Members can request a membership hold at the front counter, the customer service representative may complete the form on their behalf or the member can complete the online form themselves via link through MLP or EFT program web-page

• Value, Benefits Plus & TCRC Club continuous monthly membership holders are eligible for two membership holds, up to a maximum of 30 days each, per calendar year.
  

• Household (family) memberships will require each member to be put on hold, no exceptions; in other words for the hold to be approved the entire membership is on hold with no members using it while the hold is in place

• We suggest the member submit a hold request as soon as possible after they return from a vacation, injury, medical, etc.- to avoid having to re-register early returns.

• Changes or cancellations made to the membership after your hold is requested will result in nullifying the requested hold dates and, if applicable, forfeiting the prepaid hold credit.
  

• Members will not be reimbursed for any unused portions if the membership is cancelled before the hold accommodation has concluded as per EFT policy there are no refunds for unused portions of the month

• If the member needs to adjust their hold dates please have them contact EFT@EDMONTON.CA or call the EFT team directly 780-944-0415