User Group Feedback Form
Please take a moment to give us your feedback.
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Please select your User Group
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Employee
HR Business Partner
Manager
Overall, how satisfied were you with the experience with our customer support?
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Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
How knowledgeable was the customer representative who assisted you?
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Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
How respectful was the customer representative who assisted you?
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Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
How much time did it take us to address your questions and concerns?
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Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
Was your issue completely resolved
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Yes
No
Based on your interaction with our customer support team, how likely is it that you would recommend the service quality of HR Shared Service Center to a friend or colleague?
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Not at all likely
1
2
3
4
5
6
7
8
9
10
Extremely likely
Is there anything that you think would improve our customer support?
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