Custom Order Request Form
APRIL & MAY ORDERS ARE CLOSED.

Inquiry Note: Thank you for your interest! 

Please be advised that this serves as an inquiry only. From here, if you have provided clear information that does not need clarification, I will create a quote. 

Quotes are not considered confirmed until you have approved all details including color, shape, name, etc details, and payment has been received (full payment = confirmed order). 

Due to the high volume of requests, availability is limited, and spots are reserved on a first-come, first-served basis. 

Quotes are ONLY held for 48 hours. 
I will assume that if you do not respond within 48 hours, that you have decided to go in another direction. As much as I would love to hold quotes for longer, I have to be respectful of my own time.

Please read this introductory section carefully before proceeding.
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2026 orders are on a first come, first serve basis. 

All Custom requests generally require a minimum of 6 - 9 weeks advance notice. 

Please do not hesitate to email me if your request falls within that window - some seasons allow for less lead time. info@buffcakebarkery.com
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- Cookie shapes are below. Please click as little or as many as you would like and make sure to add the quantity for each in the note section below.
- Custom shapes can be added. Please select "other" and detail your request in the notes section. Additional charges may apply for custom cutters (please do not purchase in advance and send to me). 
- If your order is within the 6 week time frame, please email to inquire as it may still be possible (seasonality, existing orders, etc all factor in). Email: info@buffcakebarkery.com

Payments and Refunds:
- Payment must be received in order to confirm order.
- Payment plans can be set up through Shop Pay (it’s a payment option). These plans are not set up by us, they are facilitated through our secure website.
- If you need to cancel an order within 30 days, a full refund, minus any custom purchases we made to complete your order, will be assessed.
- If you need to cancel your order with 14 days, a partial refund minus any custom purchases we made to complete your order, will be assessed. *Labor may need to be factored. 

Notes:
*Cookies are shipped and processing time varies and depends on existing orders (which is why I request sufficient advance notice). 
*Pick ups are only allowed at local events that we are working, and must be coordinated in advance. 
*Deliveries are available on weekends (up to 20 miles from Nashua to delivery location). 
*If delivery is requested with your order, I will contact you to coordinate a delivery day (public meeting places during the day are acceptable if they fall within the 20 mile range).

As a customer focused small business owner, I pride myself on being open and communicative throughout the planning process. I can supply you with a number of past customer referrals if you wish.

Our goal is 100% happy pupstomers! 🐾
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Cookie Shapes (please select all that apply)
*Minimum order is 6 cookies
Cookie Flavor
Clear selection
If you checked "OTHER" for cookie shape, please leave the details here. Be as descriptive as possible, please!
Number of Cookies (ex. 1 of each, 2 apples & 1 star, etc). *
List the colors of all shapes that specified (max 4 colors), or choose "bakers choice" if no preference! *
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