Mumsie Exchange and Returns Form

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Need to return an item back to the mumsie?! Not 100% happy with the fit? No worries! As long at you meet the requirements we will honour your exchange.

Email *

Name (as shown on order) *

Order Number *

Exchange Requirements *

Is being returned within 30days of receipt

The package includes everything from original order (i.e calico bag/ sling etc)

Item is unworn items with tags still originally attached and no signs of wear

Not purchased using store credit

Required

Was this item on sale?

Yes

Clear selection

Type of Exchange *

Exchange for another Mumsie Item (can be different style)

Return for credit note

HELP! I need size assistance.. (please email care@themumsie.com)

Request a Refund

Required

Reason For Exchange or Return *

Too Small

Too Big

Not my style/ Doesn't suit

Not as pictured

Faulty

Other:

Required

Style and Size of Mumsie product being returned to us *

If exchanging, what style and size would you like to exchange for?

*Please ensure that the package includes the removable jersey sling, two removable shoulder pads for the overall styles and the calico bag if applicable. We accept exchanges on unworn items with tags still originally attached and no signs of wear. *

Please tick that your item meets above requirement

Required

Any other feedback? We love feedback!

POSTAGE ADDRESS (Australian Returns)

MUMSIE EXCHANGE
SHOP 12a Lanyana Way,

Noosa Heads QLD, 4567

Australia
care@themumsie.com

POSTAGE ADDRESS (USA Returns)

MUMSIE EXCHANGE

21425 MULHOLLAND DRIVE,

WOODLAND HILLS, CA 91364
care@themumsie.com

A copy of your responses will be emailed to the address you provided.