UX=CX – Submit an Entry
This category awards the customer experience that is loved by their customers. Such services are easy and enjoyable to use; they improve the life of their users while making the best use of their time and money. At best, the user’s experience from the very first to the last transaction - within the application and outside of it - is so smooth that the user hardly recognises any effort. Often such services almost feel like having a soul of their own.

We award this prize to a Service that is loved by its end-users whether they are consumers, employees or citizens.

Evaluation criteria:
* How much the service improves the lives of the users
* How relevant is the service for the users
* How easy the service is to use
* Why does the service improve users' lives
* What evidence do you have of customer love
* How does it differentiate from competition or previous versions

Entry Description
Name *
The name of the entry.
Description *
A short description of the entry, one or two sentences at maximum.
Screenshots *
Upload at least one screenshot of the service. These screenshots may be published, do not upload images containing confidential or private information.
Required
Test instructions *
Instructions how the jury can test the service. For example, provide URL and required credentials. This information is not published.
What is the impact of the service on users' lives? *
How has the service has met its intended goals? *
What kind of evidence can present for meeting these goals? *
Contact Details
Company *
Contact person *
E-mail address *
Phone number *
Company logo
I give consent to Parempia Digitaalisia Palveluja ry. to process this information for the Blue Arrow Awards site, marketing material, and seminar and award ceremony. *
Payment
The entry needs to be paid to be eligible for the award. After submitting this form, follow the instructions on the resulting page to buy a "Competion Entry" ticket from our ticket shop.

If you have issues with the form or payment, kindly get in touch with Janne Kalliola, janne@exove.com.

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