Sales Practice Experiences
This form has been created by the Public Interest Advocacy Centre (PIAC) and the Ageing + Communication + Technologies Project (ACT). It will help us to understand Canadians' experiences with the sales practices related to their TV, phone, and Internet service providers. We hope to share your stories with decision-makers to show that many people are having problems with the way these services are being sold to Canadians.

We will try to keep your story, full name and contact information secret, unless you give us permission to share them. However, it is possible that a court or other entity with legal authority could order us to disclose this information.

If you have an questions or concerns about this form, please contact Ben Segel-Brown at
Which of the following practices have you experienced?
Tell us the full story *
What happened? Which company were you dealing with?
Your answer
Can we share your story publicly? *
Name *
Your answer
Can we associate your full name with your story? *
Email (Optional)
If you do not wish to be contacted by e-mail, leave this field blank.
Your answer
Phone Number (Optional)
If you do not wish to be contacted by phone, leave this field blank.
Your answer
Can we contact you in relation to your story? *
Can we share your contact information with decision-makers? *
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