Victim-Centered Self-Assessment for Agencies & Organizations
Are you a victim-centered organization? What is your current response to victims of crime?

The Burlington Parallel Justice Program's Agency Self-Assessment of Victim-Centered Practices is a tool for organizations, agencies, and businesses to build awareness about how they respond to those who have experienced victimization from crime and harm.

You may utilize this assessment to gauge the approaches your front desk staff, direct services staff, administration, custodial staff, and other stakeholders in your agency/organization use toward people who access your services.

To request a follow-up and technical assistance from Parallel Justice related to this self-assessment, please see Section 2.

For questions and concerns regarding this form, please email kjordan@burlingtonvt.gov.
1. We help victims rebuild their lives.
Yes
Unsure
We're actively working to improve this
No
We use a strengths-based approach to working with victims.
We have a mechanism to waive program fees for crime victims.
Staff members know what resources exist in your area to help crime victims.
2. We support and promote justice for all victims.
Yes
Unsure
We're actively working to improve this
No
Victims are given priority in accessing service & resources.
We have policies specific to working with victims.
Reaching victims is a priority for us.
When distributing outreach materials, we intentionally place them in locations often accessed by crime victims (i.e.: police station, hospital emergency department, etc.).
3. We assume victims are telling the truth.
Yes
Unsure
We're actively working to improve this
No
Staff members treat victims’ stories as true, unless proven otherwise.
This belief is reflected in policies, procedures, & practices.
4. Safety is a top priority for us.
Yes
Unsure
We're actively working to improve this
No
Our mission statement and/or other policies, procedures, & practices address safety for those who access our services.
We have victim-centered and trauma-informed policies and practices.
5. We try to prevent further harm.
Yes
Unsure
We're actively working to improve this
No
Staff members are coached not to blame victims or minimize victims’ experiences.
We offer choices to clients and support them in the choices they make.
We offer referrals in a way that reduces the need for a victim to tell their story multiple times.
6. We advocate for victims' rights.
Yes
Unsure
We're actively working to improve this
No
If we are part of a multi-disciplinary team, the team considers issues related to victims’ rights and/or concerns.
We consider issues and supports for collateral crime victims (family members /guardians).
7. We help victims share their story and needs.
Yes
Unsure
We're actively working to improve this.
No
There is time for dialogue during client interactions.
Staff members validate clients’ experiences.
We have a process that victims can access to share their stories and receive support/recognition of the harm that happened to them..
8. We acknowledge that crime is wrong, and we strive to help.
Yes
Unsure
We're actively working to improve this.
No
It is our practice to let the victim know that the crime/harm is not their fault.
It is our organization’s intent to reduce the occurrence or impact of crime and harm.
9. We help provide a coordinated community response.
Yes
Unsure
We're actively working to improve this.
No
We share and pool resources with other organizations to leverage assistance.
Victims can access all services that they need regardless of which agency they call first.
10. Our responses to crime are based on research and understanding of individual and local needs.
Yes
Unsure
We're actively working to improve this.
No
We have mechanisms to receive feedback about services we provide and course-correct as needed.
We ask victims for input on decisions that affect them.
We collect data related to the efficacy of our program.
What can you do with your answers?Check the scoring system below! Count how many answers you checked "Yes" and/or "We're actively working on this," and assess your scores below!
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