Newlands Village and Environs: Urban Management Survey 

A group of concerned residents have formed a steering committee to determine the viability and acceptance of establishing a City Improvement District (CID) within our area.  We are working closely with the City of Cape Town.

We are asking all property owners to complete the questionnaire below.  Once we have captured and analysed this information, we will have a better understanding of our community’s collective needs. 

This survey is simply an information gathering exercise. If we do go forward, this will be the first step of many, including in-depth consultations with all parties later on. 

By completing this survey, you are not giving your approval for or against the CID! 

The reason we are considering a CID is because our area delivers a huge number of enhanced services on a voluntary basis. This includes community security, parks projects, litter management programmes, etc.  For a fuller understanding of what is done behind the scenes in our community, please click here.  

All of those volunteer projects are under pressure and without a new funding model some, perhaps many, will fall away. This will have an immediate impact on the cleanliness and public safety of our suburb. That in turn will affect our quality of life and our property values.  Now is the time for us to consider alternative models - before we reach that point.

The establishment of a CID, and the financial sustainability it would bring, would not only relieve those pressures, it would deliver further supplementary services, over and above those the City is able to deliver.  Community safety, cleansing services, environmental upgrading and social responsibility are the cornerstones of CID's. 

THIS SURVEY
We are trying to find out what local projects are priorities for property owners in our area.  We will never have enough resources to fund every need but we can make a real difference if we understand, and focus on, the things which concern you most.

 - If a decision is made to proceed with an application for CID status, the responses to this survey will be instrumental in creating the business plan. 

 - If not, it will nevertheless be invaluable in understanding residents' concerns. 

Thank you for completing this survey - it will only take a few minutes and by doing so your voice is heard!

The Submit button is at the bottom.  

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Who are we surveying?

We are researching the needs of property owners in the streets centered around Newlands Village. The map below shows the exact area we are surveying.

These questions focus on five broad types of service delivery, each of which is provided to a greater or lesser extent by the City of Cape Town.  We think that all of these can be improved and would like to hear from you. 


[In accordance with the Protection of Personal Information Act (POPIA), your survey answers will only be used to complete this research project and no personal information will be shared with any other party.]
First & Last Name *
Do you own a property inside the red boundary on the map above? *
What is the address of the property / properties you own? 

e.g. 221 Main Street, Newlands, 305 Avenue Road, Rondebosch
Email address: *
Phone number:
Please rank the following issues in order of importance to you:

1 = Most Important
5 = Least important 

If there is an issue of concern to you which is not described, please select 'Other' and use the next question to tell us about it.
 *
Community Safety
Litter
Environment
Social Responsibility
Roads and Infrastructure
Other
1
2
3
4
5
If you answered 'Other' in the question above, please describe the issue that concerns you.
1.  COMMUNITY SAFETY SECTION

This section is trying to find out where property owners in our area would like to focus current and future Community Safety Projects.
How important is it to improve the monitoring and detection of crime in our area?

1 = Unimportant
5 = Essential
 *
Unimportant
Essential
How important is it to improve the response to crime incidents in our area?

1 = Unimportant
5 = Essential
 *
Unimportant
Essential
How interested would you be in stationing public safety officers at key points within our area?

1 = Uninterested 
5 = Very interested
 *
Uninterested
Very interested
Is it important for you to be alerted of crimes and security concerns in your immediate area, as they occur?  

1 = Unimportant 
5 = Essential
 *
Unimportant
Essential
How would you like to hear about security alerts and incidents in your immediate area?

You can choose more than one option.
Communication channel
Highly localised WhatsApp group (e.g. just the few roads around your home))
Wide-area WhatsApp group (e.g. crime & security concerns across Newlands)
Email (not as fast as WhatsApp)
I don't want to hear about security alerts and incidents
How do you feel about informal communities being established in public spaces in this area?

1 = Unconcerned 
5 = Extremely concerned
 *
Unconcerned
Extremely concerned
Would you like to see increased Community Patrols in our area?
 *
How often do you, or anyone staying on your property, use the following open spaces?   *
Daily
Weekly
Monthly
A few times a year
Never
Paradise Park
Pinewood Park
Palmboom Park
Kent Road Park
Papenboom Meadow
Green Belt (the pathway beside the M3, all along Upper Newlands, including the Cypress Road underpass)
If you have children / grandchildren, do you feel safe taking them to our park playgrounds?

1 = Very safe
5 = Very unsafe
Very safe
Very unsafe
Clear selection
Do you think there should be dedicated public safety measures at any of these locations? *
Added public safety necessary
Added public safety not necessary
Paradise Park
Pinewood Park
Palmboom Park
Kent Road Park
Papenboom Meadow
Green Belt (the pathway beside the M3, all along Upper Newlands, including the Cypress Road underpass)
Are there any other public spaces in our area which you think require dedicated public safety measures?
2.  LITTER AND RUBBISH IN PUBLIC SPACES 

This section does not refer to the weekly collection of your black wheelie-bin by the City.  

We are trying to find out if litter and other mess in public spaces is an issue of concern to you. 
Do you think our streets and open spaces have a litter problem? *
If you answered 'Yes' to the question above, what do you think is the main cause of the litter problem - and can you think of any solutions?
Are there any specific places which you consider to have a litter problem? *
Do you think there should be more or less public rubbish bins? *
Do you think that the green public rubbish bins are emptied often enough? *
Does your household recycle rubbish? *
3.  ENVIRONMENTAL ISSUES SECTION

This section considers projects to address environmental issues in our area .
Our area is famous for its trees and open spaces. 

Are there any changes or improvements you would like to see in our parks and natural environment?  

e.g.  
- more / less clearing of undergrowth
- more planting / replanting in public spaces
- more indigenous plants
Do you think there should be more playground equipment in any of our parks?

If so, what sort of equipment and in which park?
There are many rivers and streams running between our homes and public open spaces.

Do you ever visit or walk along any of Newlands' watercourses?
 *
Do you think of these rivers and streams as wonderful natural assets or risky places?

1 = Wonderful natural assets 
5 = Risky places
 *
Wonderful natural assets
Risky places
4.  SOCIAL RESPONSIBILITY SECTION

Despite being a generally prosperous community of homeowners, there are many people sleeping rough within our community.  All of them face serious challenges with either poverty, mental health or addiction - often all three.  

Typically labelled vagrants, some of these individuals have lived in and around our streets for many years.  Others are more transient, staying for as long as they can make a living here.

From social media postings alone, it is clear that residents have widely divergent opinions on the causes, problems and solutions of vagrancy. 

This section is looking to sample those opinions.
Do you think that permitting informal communities to be established in our local parks and public spaces is a workable solution to local vagrancy?

1 = Strongly agree
5 = Strongly disagree
 *
Strongly agree
Strongly disagree
Do you think that allowing individual roughsleepers to overnight in our local parks and public spaces is a workable solution to local vagrancy?

1 = Strongly agree
5 = Strongly disagree
 *
Strongly agree
Strongly disagree
Would you like your local community to be more supportive of programs and organisations that shelter homeless people overnight?

1 = Strongly agree
5 = Strongly disagree
 *
Strongly agree
Strongly disagree
Would you like your local community to be more supportive of programs that not only shelter homeless people overnight but also provide addiction treatment programmes, skills training, ongoing support?

1 = Strongly agree
5 = Strongly disagree
 *
Strongly agree
Strongly disagree
5.  ROADS AND INFRASTRUCTURE SECTION

Much of the built infrastructure around us, and the way it performs, is beyond any one community's control (e.g. power loadshedding). However, other issues can be managed at a local level (e.g. graffiti removal, broken street lights, road maintenance).

Please let us know what issues concern you most.
Have you ever interacted with the City of Cape Town to report a problem using the online Service Request website?  (e.g. pothole, water outage,  squatters, street lighting) *
Captionless Image
Are there any specific road and infrastructure issues which you feel are not being adequately addressed in our area?
6.  OTHER

We are researching what community projects would be valuable to you as a property owner, if resources were available.

Is there anything that has not been addressed above, that you would like to be considered?
If there were resources available, what new or improved projects / policies / programmes would you like to see in our area?
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