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BOND COUNTY TRANSIT PUBLIC SURVEY
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Email
*
Your email
Are you aware that Transit is for all ages and for any purpose?
*
Yes
No
Do you find the cost for your rides to be fair?
*
Yes
No
How do you feel about the cleanliness of our vehicles?
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Dirty
1
2
3
4
5
Spotless
When you ask a question do you feel it is answered in a helpful way?
*
Yes
No
If not, how can we serve you better?
Your answer
Do you find our drivers friendly, safe and trustworthy?
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Yes
No
How do you feel about your average wait time for a ride?
*
Takes too long
1
2
3
4
5
Perfect timing
Do you feel as though your complaints and concerns are heard & responded to by staff?
Yes
No
Clear selection
If no, please explain.
Your answer
Do you like our new pass system?
*
Yes
No
When making an appointment for a ride, do you feel as though you get the proper information to know the time of your ride, the cost and any other information relevant to you?
*
Yes
No
If you answered no, why not?
Your answer
Do you get to your appointments on time?
Yes
No
Clear selection
Do you like our ride notification calls?
*
Yes
No
Do you feel the office staff are helpful and friendly?
*
Yes
No
If no, please explain.
Your answer
Are there times or days you need a ride that we are unable to provide?
*
Yes
No
If yes, please tell us what days/times.
Your answer
Do you have any compliments, suggestions or complaints for the staff at Bond County Transit?
Your answer
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