ULC Help Request Form
Please use this form to request help with issues that you encounter.
Please select a category for your problem
Digital Collections Harvester
Unique Material in Primo
Please help us provide effective support by characterizing the issue.
Emergency: all of my work is halted.
Urgent: work can go on with this proble present, but not for long.
Needed sometime: this is necessary for my work, but not immediately.
Nice to have: I want this sometime in the furture when appropriate.
Date occurred if applicable. If multiple dates please add additional dates in the description below.
Please use this space to describe the problem in as much detail as you can. You might consider including the circumstances under which the problem occurred, the ways in which is impedes your work, and any technical details (e.g. what browser you are using) that may help us solve your problem. If there are screenshots or Jing recordings that help describe your problem, please email them to
with the subject line "screenshots for ULC problem report."
A copy of your responses will be emailed to the address you provided.
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This form was created inside of Orbis Cascade Alliance.