Recover Your UP Mail Account
✨Automatically!✨

If you are having problems accessing your UP Mail account, you can facilitate recovery here.

If your nominated recovery email matches those recorded for your UP Mail account, we will send your password recovery details within 10-15 minutes.

This facility is available for UP Mail accounts currently tagged as
  • Active UPD Students
  • Active UPIS Students
  • Active Faculty, Lecturer, and other Teaching Personnel
  • Active NonFaculty Personnel, including Admin and REPS
  • Active COS or JO Personnel
This form does NOT facilitate the creation of new UP Mail accounts.
Email *
Enter your UP Mail Account *
e.g abcruz1@up.edu.ph
Which recovery service do you need? *
or, which error did you encounter?
Enter your Personal Email Address *
The following email addresses can be used to recover your UP Mail Account via this facility
  • Your UP Mail account's Recovery Email
  • The email address where we previously sent your UP Mail credentials to
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