Event Planner Satisfaction Survey,      Homewood Recycling & JHU Custodial
Please complete this survey by Tuesday, August 20, 2019, at 5 pm to help the Homewood Recycling Office and the Custodial Department improve our event services. If you have any questions, feel free to contact Brigid Gregory Trites (bgregor9@jhu.edu) or Jeanine Boyd (jowens@jhu.edu ).

If you would like to be included in a raffle drawing for a gift card, please share your JHU email address in the last answer.
Thank you in advance for your time & help!
What is your JHU affiliation? *
On average, how many events do you plan for the Homewood Campus per fiscal year (July-June)? *
When was the last Homewood Campus event you planned? *
How would you rate your overall experience working with Homewood Recycling? (specifically regarding waste bins for your event(s) ) *
Awful
Excellent
On average, do you feel that you have had enough waste bins for your events? *
On average, do you feel that your events had clean waste bins? *
On average, do you feel that Homewood Recycling communicated effectively with you regarding your event? *
How satisfied are you with Homewood Recycling's event waste bin service? *
Not satisfied
Exceeded Expectations
On average, have you used JHU Preferred Green Caterers for your events? *
As a follow-up to the previous question, why do you on average select/don't select a JHU Preferred Green Caterer? Please provide feedback. *
Have you ever sent out Free Food Alerts after your event(s)? *
As a follow-up to the previous question, why have you/haven't you sent out Free Food Alerts? If you have sent out Alerts, how has your experience been? *
Please share any comments, suggestions, or feedback regarding your experience with Homewood Recycling with regards to waste bins at your events.
How would you rate your overall experience working with the Custodial Department? (specifically regarding events; the Custodial Department sets up pre-ordered tables and chairs, and upon request will service the space during the event) *
Awful
Excellent
On average, do you feel that your event(s) was set up (tables/chairs) in a timely fashion? *
On average, do you feel that your event(s) was correctly set up (tables/chairs) per your diagram(s)? *
On average, do you feel that your event space(s) was clean prior to the start of the event? *
If you have requested custodial service during an event, how was your experience? For example, you requested to have waste bins or bathrooms serviced during the event. *
Not satisfied
Exceeded expectations
On average, how would you rank the Custodial Department's communication with you regarding your event? *
Not Satisfied
Exceeded Expectations
Please share any comments, suggestions, or feedback regarding your experience with the Custodial Department at your events.
The online Event Support Request form was changed this past Spring. Have you used it since it was updated? *
If you have used the new form, how would you rate your experience with the updated Event Support Request form?
Awful
Excellent
Clear selection
Please share any feedback/comments regarding the updated Event Support Request form:
If you would like to be added to our raffle drawing for a gift card, please share your JHU email address here:
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