2023 Satisfaction Survey
Dear customer,

Thank you for choosing ESW Beauty. Your satisfaction is our priority and we truely appreciate your feedback. Please take a moment to share your thoughts in the following satisfaction survey. Your insights are helping us improve your customer journey. We appreciate your time and continued support.
The survey includes 18 questions and will take you just a few minutes.

Thank you for your time! 

ESW Beauty Team
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1. Select your device : *
Required
2. For how long have you been using your device ?
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3. How many times did you use your device ? (Regular protocol of use : 1 session every 8 weeks. 10 to 12 times)

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4. How would you rate your overall satisfaction about your device ? 
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5. Did the information provided on user manual and labels guided you effectively through the use of your device ? 

6. If you have been in contact with our customer service department, how would you rate the response you received?

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NA
Friendlyness
Time of reaction
Quality of service

7. If you have been in contact with our after-sales service department, how would you rate the response you received?

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NA
Friendlyness
Time of reaction
Quality of service

8. How would you evaluate the safety of your device ?

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