Chromebook Incident Report: Please complete all sections in detail in order to process the Accidental Insurance. If there is not enough detail chromebooks will not be repaired.
Please complete this form with as much information as possible. If you are experiencing issues with your device not powering on or charging, please follow the troubleshoot directions at this link:
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When did you notice the issue?
John Adams Middle School
Lincoln Middle School
Malibu MS (6-8)
Malibu HS (9-12)
Olympic High School
Santa Monica High School
Phone number for us to reach you to troubleshoot
What is the problem with your Chromebook?
will not charge (BEFORE YOU SUBMIT THIS FORM, please visit the troubleshooting website here:
will not connect to the internet
will not power on (BEFORE YOU SUBMIT THIS FORM, please visit the troubleshooting website here:
Please explain in a couple sentences what happened to your Chromebook. For example - If the screen broke, how did it happen?
Chromebook Asset Tag #:
The asset tag is located underneath your Chromebook.
Was this an accident?
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This form was created inside of Santa Monica-Malibu Unified School District K-12.