Customer Opinion Survey
Your opinion of the products and services we provide is essential to help us learn how to better serve you, our valued customer.We would appreciate your completion of the following survey to enable us to make improvements to our organization.
Accessibility of Customer Service Representative(s)
Needs improvement
Delighted with Harper Engineering
Courtesy and knowledge of Customer Service Representative(s)
Needs improvement
Delighted with Harper Engineering
Timely response to product inquiry and questions
Needs improvement
Delighted with Harper Engineering
Pricing consistent and competitive
Needs improvement
Delighted with Harper Engineering
Concise information exchange
Needs improvement
Delighted with Harper Engineering
Parts quality
Needs improvement
Delighted with Harper Engineering
Changes to orders handled proficiently
Needs improvement
Delighted with Harper Engineering
Packaging, including certification paperwork and labeling
Needs improvement
Delighted with Harper Engineering
Delivery complete, accurate and timely
Needs improvement
Delighted with Harper Engineering
Effective handling of problems
Needs improvement
Delighted with Harper Engineering
Invoicing and credit accuracy and timeliness
Needs improvement
Delighted with Harper Engineering
Is Harper your first choice when purchasing interior hardware for your aerospace needs?
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Additional comments and suggestions are always appreciated:
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